IT systems & automation
Selecting and configuring hardware and software, implementing CRMs and databases, and automating workflows with attention to security and documentation.
Technology · Business Development · Practical solutions
Technical know-how.
A people-first approach.
I’m Mike, a computer science graduate with 13+ years across IT support, systems implementation, and embedded hardware. I help people choose the right technology, improve everyday processes, and make complex systems easier to use.
Skills & expertise
Where I can contribute.
Hands-on technical experience, backed by clear communication and an understanding of business needs.
Technical support & communication
Remote customer support, repair-process management, technical documentation, and clear communication with customers, colleagues, and vendors.
Embedded hardware & software
Rugged computers, IoT devices, PCB and firmware collaboration, and product development for demanding environments.
Additional experience: website management, SEO, Google Ads, GA4, Google Tag Manager, and written and video content.
Selected accomplishments
The work behind
the experience.
Systems improved, products developed, and projects supported.
Explore my personal projects →Practical process improvements
Implemented automations, software, and databases at SmallPC to save time, reduce costs, and support growth.
Rugged computing products
Designed an NVIDIA Jetson-based product for AI vision in harsh environments and developed a rugged datalogger for the mining industry.
IoT design collaboration
Contributed to PCB and firmware design, technical documentation, and a LoRa condo leak-management system at Econet Controls.
Career & community experience
Technology, people,
and service.
A career spanning technical and commercial roles, alongside service in Catholic organizations.
Education
BSc Computer Science
Athabasca University
Master of Theological Studies
University of St. Michael’s College, Toronto
Bachelor of Catholic Thought
St. Philip's Seminary, Toronto
SmallPC
Technical support, computing solutions, sales & marketing
Progressed through customer support, product technician, R&D, and commercial responsibilities. Selected hardware and software, managed purchasing and customer communication, and improved internal systems.
Econet Controls
Part-time Design Lead
Collaborated on IoT projects, contributing to PCB and firmware design, technical documentation, and design discussions.
Teams of Our Lady Ontario
Volunteer · Finance Couple
With my wife, managed financial documentation, donation collection, and preparation of records for the regional accountant.
Diocese of Hamilton
Volunteer · Marriage Prep Committee
Contributed to the team developing a new marriage preparation program.
Get in touch
Let’s talk technology.
Connect with me about technical roles, projects, and opportunities.